Optimize the revenue lifecycle, improve operational efficiency, and remove the stress from paying healthcare bills with KUBRA’s cloud-based e-billing and self-service platform. Our electronic billing system for healthcare companies ensures you and your patients can easily manage payments and communicate in various channels, which helps foster healthier customer relationships. We combine multiple e-bill delivery options for one-time or enrolled payments with customer self-service and analytics, outbound interactive messaging, and document archival and retrieval. See the key features of our payment solutions for the healthcare industry below:
- Secure e-bill delivery
- Flexible payment options (ACH, credit, debit)
- Personalized messaging
- Alerts and notifications
- Bill consolidation
- Self-service tools
Your customers will appreciate having various bill payment options and communication channels to manage their healthcare expenses.
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Healthcare bills are often a source of anxiety for patients. Reduce the burden by allowing them to make last-minute, on-demand payments through digital, in-person, and voice channels using their preferred payment type. KUBRA enables you to accept payments from both customers enrolled in self-service and e-billing applications, and non-enrolled customers who prefer to make one-time, guest bill payments.
- Enrolled or non-enrolled e-payments
- Real-time payment processing
- In-person payment solutions: self-service kiosks, retail cash, and point of sale
- Multiple payment channels
- Digital wallet payment acceptance (Apple Pay, Google Pay, PayPal, and Venmo)
- AI-integrated payment channels
- Payment reminders
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Protect sensitive healthcare data and optimize your billing operations with an integrated service that provides sophisticated document production and distribution capabilities in highly secure and controlled environments. KUBRA can help enhance your targeted marketing efforts, reduce delivery times, and improve accuracy rates.
- Advanced address hygiene
- Data management tools
- Targeted messaging and marketing
- Distributed mail production and delivery
- On-demand document rendering
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Keep customers engaged and informed by delivering automated notifications directly to their mobile device or email.
- Appointment reminders
- Medication reminders
- Bill reminders
- Test results
- Schedule appointments
- Marketing messages
- Virus symptom checker
- FAQs
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Allow customers on the move to conveniently check their accounts directly from their mobile devices. With KUBRA mobile app solutions, your customers can access a wide range of secure features and self-service tools to help manage their healthcare needs.
- Manage account
- Make healthcare payments
- View healthcare bills
- Bill history
- Book appointments
- Patient portal
- Medication adherence
- Wellness programs
- Links to health organizations
- Prescription storage and history
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Let customers know where you’re located using a visual, interactive map.
- Business locations
- Pharmacy locations
- Walk-in clinic locations
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Benefits
- Increased customer satisfaction: Your customers will be more satisfied with your system thanks to KUBRA's easy-to-use solutions.
- Reduced cost: KUBRA solutions allow you to enhance the customer experience while reducing costs.
- Improved compliance: KUBRA is HIPAA-compliant, SSAE 16-compliant, and certified as a PCI Class 1 Service Provider.
- Omni-channel technology: Your customers will be happy to handle all their bills, manage communications preferences, and make payments via their preferred channels.
- Faster revenue collection: With online bill pay solutions for your healthcare company, customers can pay their bills faster.
- Self-service features: Our software contains features that let customers navigate the platform easily to complete tasks on their own.
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