KUBRA IVR+™ | Natural Language IVR for Better CX

AI-Powered Natural Language IVR That Delivers Real Conversations.

KUBRA IVR+™ redefines the interactive voice response experience with top-of-the-line Natural Language Processing (NLP) technology. Designed to go beyond traditional, rigid phone trees, IVR+ lets your customers speak naturally, just like talking to a live agent.

Built for any industry, this conversational AI platform reduces friction, shortens call times, and increases satisfaction. It empowers customers to complete payments and requests faster, without needing to navigate lengthy menus or speak to a live representative.

See It In Action!

Human-Like Interactions With Natural Language AI

Customers can say goodbye to specific phrases or keypad prompts. KUBRA IVR+ uses Natural Language Processing to understand real human speech, letting users say things like “Check my balance” or “Pay my electric bill” and getting fast, accurate results.

Faster Payments, Fewer Steps

With shorter menus and more intuitive routing, your customers can make payments in under two minutes. Most common inquiries — like checking balances or paying bills — can be resolved without a live agent.

Boost Efficiency and Cut Costs

KUBRA IVR+ frees up customer service representatives to focus on complex cases by deflecting routine calls away from your call center. The result? Lower call volume, better resource allocation, and reduced operational costs.

Scalable, Reliable, and Fast To Deploy

Powered by the AWS Well-Architected Framework, KUBRA IVR+ delivers enterprise-level reliability, automatic failover, and horizontal scalability. Its rapid deployment capabilities allow your organization to launch new IVR experiences quickly and efficiently, reducing IT overhead and accelerating time-to-value.

Unlike most IVRs that auto transfer to a payment processor, KUBRA IVR+ handles payments directly, reducing friction while keeping transactions safe and compliant.

Experience Better With KUBRA

KUBRA IVR+ is a powerful component of our full-service platform, purpose-built to elevate the voice channel with AI-driven innovation. It delivers fast, secure, and conversational self-service experiences that enhance customer satisfaction and reduce operational load. Backed by KUBRA’s commitment to partnership and innovation, IVR+ helps organizations lead with reliable technology that transforms experiences for staff, stakeholders, and end-users alike.

See It In Action!

KUBRA IVR+

AI-Powered Natural Language IVR That Delivers Real Conversations.

Human-Like Interactions With Natural Language AI

Faster Payments, Fewer Steps

Boost Efficiency and Cut Costs

Scalable, Reliable, and Fast To Deploy

Unlike most IVRs that auto transfer to a payment processor, KUBRA IVR+ handles payments directly, reducing friction while keeping transactions safe and compliant.

Experience Better With KUBRA

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