Optimize the revenue lifecycle, improve operational efficiency, and enhance customer service with KUBRA’s cloud-based e-billing and self-service platform. We combine multiple e-bill delivery options for one-time or enrolled payments with customer self-service and analytics, outbound interactive messaging, and document archival and retrieval.
- Multi-channel e-billing delivery
- Flexible payment options (ACH, credit, debit)
- Personalized messages
- Targeted marketing
- Bill consolidation
Allow customers to make last-minute, on-demand payments through digital, in-person, and voice channels using their preferred payment type. KUBRA enables you to accept payments from both customers enrolled in self-service and e-billing applications, and non-enrolled customers who prefer to make one-time, guest bill payments.
- Comprehensive payment application
- Real-time payment processing
- Retail cash payment network
- Self-service kiosk
Benefit from an integrated service that provides sophisticated document production and distribution capabilities in highly secure and controlled environments. KUBRA can help enhance your targeted marketing efforts, reduce delivery times, and improve accuracy rates.
- Advanced address hygiene
- Data management tools
- Selective messaging and marketing
- Distributed mail production and delivery
Innovate your payment channels and improve the customer experience with KUBRA’s artificial intelligence and natural language processing solution. Natural language processing uses human-like text and speech to help customers pay their bills using smart speakers, social media channels, SMS Text, and chatbots. This innovative, multi-channel solution gives customers the personalized experiences they crave.
- Multi-channel solution
- Leverages natural language and machine learning
- Wide-range of payment use cases
- Near-real-time processing
- Scalable solution
Allow customers on the move to conveniently check their accounts directly from their mobile devices. With KUBRA mobile app solutions, your customers can access a wide range of secure features and self-service tools to help oversee their waste management needs.
- Manage account
- Make a payment
- View bills
- See bill history
- Request services
- Access links to recycling resources
- Increased Customer Satisfaction
- Reduced Cost
- Improved Compliance
- Leading-Edge Technology