KUBRA is an industry-leading provider of customer experience management solutions to some of the largest utility, government, and insurance entities in North America. 

We’ve sure come a long way since 1992. When we first opened our doors, we were focused on providing outsourced printing and mailing services. Over the years, we’ve shifted our attention to digital and software solutions. Today, we offer the most complete and integrated suite of cloud-based customer experience management solutions available on the market. 

Our portfolio includes billing and payments, alerts and preference management, artificial intelligence solutions, mobile apps, and utility mapping solutions. KUBRA reaches over 40% of households in the U.S. and Canada, providing performance-driven value to more than 475 clients and their customers.

“Experience Better” is more than a tagline, it’s our mission.


Our primary goal is to deliver better customer experiences for our clients. We are committed to providing KUBRA clients with better solutions, better support, better engineering—better everything! 

We achieve this by sharing our extensive industry expertise with our clients and giving them access to a comprehensive suite of customer experience management solutions that are designed to increase customer satisfaction and improve efficiency. In short, we’ve got the products and solutions our clients need and their customers want.