KUBRA MyHQ+™ | Customer Billing and Payment Portal

One Billing and Payment Portal. All the Freedom. None of the Friction.

KUBRA MyHQ+ is your customers’ complete billing and payment portal, giving them one secure place to manage their documents, payments, preferences, and communications. Beyond everyday billing, MyHQ+ handles any payable type, from one-time invoices to recurring account-based billing, so managing billing and payments is always simple and seamless.

Personalized Profile Management

MyHQ+ empowers customers to take control of billing, payments, and preferences with simple, intuitive tools designed for today’s digital expectations.

Easily manage communication preferences, contact information, and notification settings
Simplified enrollment in paperless billing and AutoPay
Secure wallet management with stored payment methods
Dynamic linking to consolidate multiple services under one profile

Smart Notifications

With proactive, branded alerts, customers stay in the know while you maintain control of delivery and tone.

Flexible delivery via email or SMS, tailored to customer preferences
Smart alert logic ensures customers get the messages they need, when they need them
Branded, ready-to-go templates for fast implementation

Dynamic Document Presentment

Make it easy for customers to view and understand their bills, regardless of device or channel.

Mobile-friendly billing summaries
Secure digital document storage
Seamless display of billing data delivered from your systems
Consistent experience across all channels and devices

Scalable, Configurable Payments

Deliver a frictionless payment experience, whether online, on the phone, or in person. Built for how your customers pay today and ready for what comes next.

Consistent payment flow across web, text, IVR, call center, and retail locations
Flexible for all payables—from one-time invoices to recurring account-based billing
Support for payment plans, consolidated payments, and CSR-assisted transactions
Smarter voice payments with AI-powered IVR

Unified Payment Infrastructure

Behind the scenes, MyHQ+ unifies your payment processing for speed, reliability, and security, making every payment seamless.

Consistent experience across mobile, desktop, APIs, and embedded forms
Low-latency processing for fast, reliable transactions
AI-powered fraud detection and real-time monitoring
Configurable fee rules tailored to your business

Smarter Tools For Your Teams

Equip your teams with complete visibility and control in the back-end with KUBRA BizHQ+™, the client-facing command center. KUBRA BizHQ+ brings together the tools your teams need to manage every stage of the billing and payment journey.

Access customer documents, payment history, preferences, and notifications in one place
Process secure over-the-phone payments with stored wallet methods
Initiate, refund, or cancel payments from the Service Dashboard
Generate on-demand reports for payments, notifications, IVR usage, and more

KUBRA MyHQ+™ Customer Billing and Payment Portal

One Billing and Payment Portal. All the Freedom. None of the Friction.

Personalized Profile Management

Smart Notifications

Dynamic Document Presentment

Scalable, Configurable Payments

Unified Payment Infrastructure

Smarter Tools For Your Teams

Related Resources

How Billers Can Equip CSRs for the Moments That Matter

The Benefits of Accepting Omni-Channel Payments

More Ways To Pay: Dollar Tree Joins the KUBRA Retail Cash Payment Network