Optimize the revenue lifecycle, improve operational efficiency, and enhance customer service with KUBRA’s cloud-based e-billing and self-service platform. Our electronic billing for mortgage companies provides a great alternative to paper billing. We combine multiple e-bill delivery options for one-time or enrolled payments with customer self-service and analytics, outbound interactive messaging, and document archival and retrieval.
- Secure e-bill delivery
- Flexible payment options (ACH, credit, debit)
- Personalized messaging
- Alerts and notifications
- Bill consolidation
- Self-service tools
Our e-billing solution works with various payment processors, offering the flexibility mortgage companies need.
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Allow customers to make last-minute, on-demand payments through digital, in-person, and voice channels using their preferred payment type. KUBRA enables you to accept payments from both customers enrolled in self-service and e-billing applications, and non-enrolled customers who prefer to make one-time, guest bill payments.
- Enrolled or non-enrolled e-payments
- Real-time payment processing
- In-person payment solutions: self-service kiosks, retail cash, and point of sale
- Multiple payment channels
- Digital wallet payment acceptance (Apple Pay, Google Pay, PayPal, and Venmo)
- AI-integrated payment channels
- Payment reminders
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Benefit from an integrated service that provides sophisticated document production and distribution capabilities in highly secure and controlled environments. KUBRA can help enhance your targeted marketing efforts, reduce delivery times, and improve accuracy rates.
- Advanced address hygiene
- Data management tools
- Targeted messaging and marketing
- Distributed mail production and delivery
- On-demand document rendering
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Keep customers engaged and informed by delivering automated notifications directly to their mobile device or email.
- Marketing messages/promotions
- Rate changes
- Mortgage statements
- Contact support
- FAQs
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Benefits
- Increased customer satisfaction: Your customers will appreciate having an easy way to access all their accounts, handle bills and payments, and manage their communication preferences in one place.
- Reduced cost: KUBRA's affordable customer management and experience software will let you reap the cost savings associated with e-bills and communications.
- Improved compliance: Access to a secure solution that allows you to track communication preferences lets your mortgage company stay on the right side of regulators.
- Leading-edge technology: Our KUBRA customer experience and engagement software employs cutting-edge technology to give your customers intuitive and convenient bill payment and communications solutions for mortgages.
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More Than 365 Clients Choose KUBRA
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