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Experience Better with KUBRA

Unlock unparalleled customer experiences with KUBRA – the leader in customer experience management solutions.

Our cutting-edge portfolio boasts innovative solutions, including seamless billing and payments, personalized alerts and preference management, advanced AI solutions, feature-rich mobile apps, and customizable utility mapping solutions.


Explore KUBRA Solutions


Explore KUBRA Payments

 

Journey through the digital frontier with KUBRA

Speed, simplicity, or security? Discover the path that will lead you to smarter payments.

Enter

KUBRA SOC 3 Report Now Available

SOC 3 compliance ensures KUBRA has the highest level of information security to keep client and customer data safe.

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KUBRA Offers Better Payment Experiences

Strategic partnerships drive payment innovation and expand our digital payment channels.

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KUBRA iDoxs Is Now Available on the SAP Store

KUBRA iDoxs integrates with the SAP Digital Payments Add-On, giving businesses access to KUBRA’s digital payment technologies to help them meet the changing needs of their customers.

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Save Your Seat! iConnect - October 28-30, 2024

The iConnect 2024 call for presenters is now open! Selected presenters receive free registration and two nights' free hotel accommodations.

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Industry Selection for Payment Management Solutions

Utilities

Utilities

A true omni-channel experience helps utilities improve customer satisfaction and engagement, reduce costs, and improve compliance. Our utility-focused customer experience management solutions include:

  • Electronic bill presentment
  • On-demand payments
  • Document print and mail
  • Outage communications
  • Account management
  • Interactive maps

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Government

Government

Our innovative government technology software helps government agencies unite multiple departments, reduce costs, create efficiencies, and increase citizen engagement through:

  • Electronic bill presentment
  • On-demand payments
  • Document print and mail
  • Citizen communications
  • Interactive maps

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Insurance

Insurance

Creating personalized experiences for insureds has never been easier or more important. Our customer experience management software meets the unique needs of insureds, simplifies payment processing, and improves compliance through:

  • Electronic bill presentment
  • On-demand payments
  • Document print and mail
  • Artificial intelligence
  • Insured communications

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Auto Finance

Auto Finance

Customer experience management software that helps drive customer satisfaction through:

  • Electronic bill presentment
  • On-demand payments
  • Document print and mail
  • Customer notifications
  • Mobile apps
  • Interactive maps

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Healthcare

Healthcare

Create healthier customer relationships with solutions that simplify the billing and payment process, reducing the burden for patients and improving collection for healthcare providers.

  • Electronic bill presentment
  • On-demand payments
  • Document print and mail
  • Customer notifications
  • Mobile apps
  • Interactive maps

 

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Mortgage

Mortgage

Customer experience management software that lends itself to making payments and account management easier for mortgage companies through:

  • Electronic bill presentment
  • On-demand payments
  • Document print and mail
  • Customer notifications
  • Mobile apps

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Telecom

Telecom

Increase connectivity with customers by letting them communicate with you and pay their bills in channels they’re already using. Personalized account management, on-demand payments, and self-serve options make you stand out in a competitive marketplace.

  • Mobile apps
  • Customer notifications
  • Electronic bill presentment
  • On-demand payments
  • Document print and mail
  • Interactive maps

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Waste Management

Waste Management

Convenient and streamlined waste management services have never been more attainable. Our customer experience management software meets the unique needs of disposal customers, simplifies payment processing, and improves communications through:

  • Electronic bill presentment
  • On-demand payments
  • Document print and mail
  • Customer notifications
  • Artificial intelligence
  • Interactive maps
  • Mobile apps

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Collections 

Our payment solutions for the collections industry increase collections rates by giving consumers the ability to pay anytime or anywhere. With multiple payment channels and real-time payment processing, KUBRA's industry-leading software delivers:

  • Improved Collection Rates
  • Increased Consumer Engagement
  • Reduced Cost
  • Enhanced Compliance
  • Leading-Edge Technology
  • Seamless Payment Experience

Client Stories

I appreciate that when I call, someone either always answers or calls me back within minutes. To me, KUBRA is a partner who cares about its reputation and the end consumer.

Sheila Pressley Chief Customer Officer JEA

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The tools we are using with KUBRA really allow us to deliver a seamless and always easy to do business experience for our customers when it comes to their key intent.

Penni McLean-Conner Chief Customer Officer Eversource

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Prior to KUBRA, we were doing the rendering of bills and letters in-house, and so being able to outsource that knowledge and that experience to KUBRA has been very very nice.

Jim Carroll Project Manager Greater Cincinnati Water Works

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