On-Demand Payments
E-Billing Platform
POS, Retail & Kiosk Payments
Document Print & Mail
Remittance Processing
Alerts & Preference Management
Outage and Incident Maps
Natural Language Processing
Water Analytics
Business Intelligence
Bill Design Services
Transform Your Utility’s Digital Experiences
Technology Platform
Unlock unparalleled customer experiences with KUBRA – the leader in customer experience management solutions.
Our cutting-edge portfolio boasts innovative solutions, including seamless billing and payments, personalized alerts and preference management, advanced AI solutions, feature-rich mobile apps, and customizable utility mapping solutions.
Explore KUBRA Solutions
Explore KUBRA Payments
Speed, simplicity, or security? Discover the path that will lead you to smarter payments.
SOC 3 compliance ensures KUBRA has the highest level of information security to keep client and customer data safe.
Strategic partnerships drive payment innovation and expand our digital payment channels.
This interactive checklist guides our clients through creating a comprehensive communication plan for use before, during, and after storms.
KUBRA iDoxs integrates with the SAP Digital Payments Add-On, giving businesses access to KUBRA’s digital payment technologies to help them meet the changing needs of their customers.
Utilities
A true omni-channel experience helps utilities improve customer satisfaction and engagement, reduce costs, and improve compliance. Our utility-focused customer experience management solutions include:
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Government
Our innovative government technology software helps government agencies unite multiple departments, reduce costs, create efficiencies, and increase citizen engagement through:
Insurance
Creating personalized experiences for insureds has never been easier or more important. Our customer experience management software meets the unique needs of insureds, simplifies payment processing, and improves compliance through:
Auto Finance
Customer experience management software that helps drive customer satisfaction through:
Healthcare
Create healthier customer relationships with solutions that simplify the billing and payment process, reducing the burden for patients and improving collection for healthcare providers.
Mortgage
Customer experience management software that lends itself to making payments and account management easier for mortgage companies through:
Telecom
Increase connectivity with customers by letting them communicate with you and pay their bills in channels they’re already using. Personalized account management, on-demand payments, and self-serve options make you stand out in a competitive marketplace.
Waste Management
Convenient and streamlined waste management services have never been more attainable. Our customer experience management software meets the unique needs of disposal customers, simplifies payment processing, and improves communications through:
Collections
Our payment solutions for the collections industry increase collections rates by giving consumers the ability to pay anytime or anywhere. With multiple payment channels and real-time payment processing, KUBRA's industry-leading software delivers:
I appreciate that when I call, someone either always answers or calls me back within minutes. To me, KUBRA is a partner who cares about its reputation and the end consumer.
Sheila Pressley Chief Customer Officer JEA
The tools we are using with KUBRA really allow us to deliver a seamless and always easy to do business experience for our customers when it comes to their key intent.
Penni McLean-Conner Chief Customer Officer Eversource
Prior to KUBRA, we were doing the rendering of bills and letters in-house, and so being able to outsource that knowledge and that experience to KUBRA has been very very nice.
Jim Carroll Project Manager Greater Cincinnati Water Works
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