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Experience Better with KUBRA

Unlock unparalleled customer experiences with KUBRA – the leader in customer experience management solutions.

Our cutting-edge portfolio boasts innovative solutions, including seamless billing and payments, personalized alerts and preference management, advanced AI solutions, feature-rich mobile apps, and customizable utility mapping solutions.


Explore KUBRA Solutions


Explore KUBRA Payments

 

iConnect location in Hilton Head Security icon Mobile pay methods Women on phone paying bill KUBRA Retail Cash Payment location SAP store info

Join us at The Westin Hilton Head Island Resort & Spa from October 2-4, 2023

Registration is now open! Join us for two and a half days of inspiring keynotes, collaborative workshops, utility-led presentations, and hands-on training.

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KUBRA SOC 3 Report Now Available

SOC 3 compliance ensures KUBRA has the highest level of information security to keep client and customer data safe.

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KUBRA Offers Better Payment Experiences

Strategic partnerships drive payment innovation and expand our digital payment channels.

Explore Partnerships

KUBRA delivers a faster and more secure way to pay online with PayPal

We've partnered with PayPal to help your business offer innovative, secure, and trusted payment options to customers.

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Walmart Joins KUBRA’s Retail Cash Payment Network

Our extensive network of retailers provide cash-preference customers with the most convenient locations to pay their bills.

Discover KUBRA Retail Cash Payments

KUBRA iDoxs Is Now Available on the SAP Store

KUBRA iDoxs integrates with the SAP Digital Payments Add-On, giving businesses access to KUBRA’s digital payment technologies to help them meet the changing needs of their customers.

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Choose Your Industry

Utilities

Utilities

A true omni-channel experience helps utilities improve customer satisfaction and engagement, reduce costs, and improve compliance. Our utility-focused customer experience management solutions include:

  • Electronic bill presentment
  • On-demand payments
  • Document print and mail
  • Outage communications
  • Account management
  • Interactive maps

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Government

Government

Our innovative government technology software helps government agencies unite multiple departments, reduce costs, create efficiencies, and increase citizen engagement through:

  • Electronic bill presentment
  • On-demand payments
  • Document print and mail
  • Citizen communications
  • Interactive maps

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Insurance

Insurance

Creating personalized experiences for insureds has never been easier or more important. Our customer experience management software meets the unique needs of insureds, simplifies payment processing, and improves compliance through:

  • Electronic bill presentment
  • On-demand payments
  • Document print and mail
  • Artificial intelligence
  • Insured communications

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Auto Finance

Auto Finance

Customer experience management software that helps drive customer satisfaction through:

  • Electronic bill presentment
  • On-demand payments
  • Document print and mail
  • Customer notifications
  • Mobile apps
  • Interactive maps

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Healthcare

Healthcare

Create healthier customer relationships with solutions that simplify the billing and payment process, reducing the burden for patients and improving collection for healthcare providers.

  • Electronic bill presentment
  • On-demand payments
  • Document print and mail
  • Customer notifications
  • Mobile apps
  • Interactive maps

 

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Mortgage

Mortgage

Customer experience management software that lends itself to making payments and account management easier for mortgage companies through:

  • Electronic bill presentment
  • On-demand payments
  • Document print and mail
  • Customer notifications
  • Mobile apps

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Telecom

Telecom

Increase connectivity with customers by letting them communicate with you and pay their bills in channels they’re already using. Personalized account management, on-demand payments, and self-serve options make you stand out in a competitive marketplace.

  • Mobile apps
  • Customer notifications
  • Electronic bill presentment
  • On-demand payments
  • Document print and mail
  • Interactive maps

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Waste Management

Waste Management

Convenient and streamlined waste management services have never been more attainable. Our customer experience management software meets the unique needs of disposal customers, simplifies payment processing, and improves communications through:

  • Electronic bill presentment
  • On-demand payments
  • Document print and mail
  • Customer notifications
  • Artificial intelligence
  • Interactive maps
  • Mobile apps

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Collections 

Our payment solutions for the collections industry increase collections rates by giving consumers the ability to pay anytime or anywhere. With multiple payment channels and real-time payment processing, KUBRA's industry-leading software delivers:

  • Improved Collection Rates
  • Increased Consumer Engagement
  • Reduced Cost
  • Enhanced Compliance
  • Leading-Edge Technology
  • Seamless Payment Experience

Client Stories

The tools we are using with KUBRA really allow us to deliver a seamless and always easy to do business experience for our customers when it comes to their key intent.

Penni McLean-Conner Chief Customer Officer Eversource

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KUBRA is an extension to our resources that we have internally at JEA.

Teresa Irvine IT Project Manager Jackson Energy Authority

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We’re really excited about what KUBRA brings for us and to be able to present to our customers a whole new level of customer experiences.

Rich Brewer Director of Revenue Operations Chesapeake Utilities

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