SMECO Increases Customer Engagement with Upgraded Notifi and iMobile Solutions
November 20, 2017
Southern Maryland Electric Cooperative (SMECO) provides electric service to all of Charles and St. Mary’s counties, with the exception of the northern tip of Calvert County and the southern portion of Prince George’s County. This case study discusses the recent upgrades SMECO made to its Notifi and iMobile implementations and how the changes increased customer engagement while also improving customer service.
Please complete the form below to download the case study.