Lakeland Electric Transforms Digital Customer Experience With KUBRA and Cayenta Integration

Discover how Lakeland Electric partnered with KUBRA and Cayenta to deliver a unified, real-time digital customer experience. By integrating KUBRA MyHQ™, KUBRA EZ-PAY®, and KUBRA iMail™ with Cayenta’s CIS platform, Lakeland empowered customers to self-serve across billing, payments, and customer communications, reducing call volumes and improving satisfaction.

Read the full case study to see how utilities can enhance engagement and operational efficiency through seamless integrations with KUBRA and Cayenta.