KUBRA Insured Billing and Payment Report 2022

October 28, 2022

In May 2022, KUBRA conducted a nationwide survey to analyze the payment preferences and behaviors of insured people. The data found within this survey can help determine which investments will have the most significant impact on policyholder satisfaction.

Access the full whitepaper to discover:

  • What factors are the most important to insureds when selecting an insurance provider
  • Which channels insureds prefer to manage their claims, payments, and disbursements
  • What features insureds are looking for in a mobile app
  • How technology is impacting billing and payment preferences, and customer satisfaction
  • What insureds feel are their top challenges when interacting with insurers

To read the full whitepaper, fill out the form below.