Digital Wallets in Bill Payments: What Consumers Want in 2026

Digital wallets are part of everyday life, but when it comes to bill payments, the real opportunity is just beginning. 

In 2022, we conducted our benchmark study on digital wallet adoption for bill payments. Our latest consumer research builds on that foundation, revealing how consumer behaviors and expectations have evolved since then.

Watch the on-demand webinar to explore:

• How digital wallet adoption for bill payments has changed since 2022
• What drives consumers to choose digital wallets over other payment methods
• The key barriers slowing adoption
• What billers can do now to increase awareness and usage in 2026

If you’re focused on billing, payments, and customer experience, this webinar will show you where the market is headed and how to stay ahead of it.

Speakers:

• Yara Alatshan, Partner Marketing and Market Intelligence Lead, KUBRA
• Ashley Czajkowski, Enterprise Payments Strategy Manager, KUBRA

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