Making a Business Case for Utility SMS Texting (White Paper)
September 12, 2022
Since the first text message was sent in December of 1992, SMS has come a long way. Today, this widely used solution is considered one of the most effective forms of communications in both person-to-person (P2P) and application-to-person (A2P) use cases. Yet, one may question the relevance of SMS texting when there’s a wealth of other communications options available, especially through digital channels. However, this whitepaper presents utilities with two scenarios using real-world data that shows why SMS texting is here to stay.
To read the full white paper, fill out the form below.