Our Customer Testimonials | Satisfied Customers

David Zarraga - Senior Product Owner, Eversource

Eversource describes how the KUBRA iMobile Team helped it add Spanish translation to its mobile app, giving its Spanish-speaking customers a convenient, fast, and reliable way to pay bills and check outages.

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Elizabeth Jones - Director, Digital and Technology, Eversource

Eversource shares how using multiple KUBRA solutions allows them to effectively communicate with customers and proactively solve problems, benefiting both the company and its customers.

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Jody Formolo - Director of Customer Service, UPPCO

UPPCO explains how it seamlessly consolidated most of its Billing and Payment needs under a single vendor, KUBRA.

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Khawer Rauf - Manager Billing, Region of Peel

Region of Peel shares how it leaned on its 18-year relationship with KUBRA to roll out its own EZ-PAY channel for customers.

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Arun Kanagasabapathy - Vice President, Central Services, Reliance

Reliance Home Comfort talks about how its long-term relationship with KUBRA helped it successfully manage a major SAP implementation and a bill re-design.

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Michael Luu - VP, IT & Chief Risk Officer, Cal Water

CalWater explains how its 12 years of experience with KUBRA allows them to rest easy that its 600,000 monthly bills and inserts will go out on time using KUBRA iMail.

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Sherrie Gentry - Customer Service Supervisor, City of Sacramento

City of Sacramento discusses how KUBRA understands its needs and proactively raises awareness of technology that will help its clients.

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Katrina Fenrick - Manager, Information Technology, Austin Energy

Austin Energy describes how it relied heavily on KUBRA for support during the Texas freeze as it worked to increase the number of customers registered for Notifi.

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Deborah Morand - Revenue Management Supervisor, Lakeland Electric

Lakeland explains that KUBRA is its primary partner for customer services and go-to problem solver as it maintains one of the best collection rates for municipalities in the country.

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