Utilities | Conferences & Trade Shows
May 06, 2025 - May 08, 2025
Location: Phoenix, AZ
KUBRA is Excited to be a Gold Sponsor at IUCX 2025!
Join us at IUCX Conference 2025 (formerly CS Week) in Phoenix, AZ, from May 6 to May 8, as we showcase innovative solutions that redefine the utility customer experience, connecting utilities with customers through seamless billing, secure payments, and communication tools.
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Get Your Stamp: Dream Prize Giveaway
KUBRA is excited to support the Dream Prize Giveaway again this year. With 11 prizes available, ranging in value from $500 to $10,000, start dreaming about how you’ll spend your winnings!
Don’t forget! To qualify, you must fill your playing card with stamps from all participating sponsor booths. Learn more.
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Feeling lucky? Grab Some Cash at Booth #305
Visit booth #305 to step into the KUBRA Cash Machine! Fully stocked with real cash, attendees will have the opportunity to race the clock as they grab as much cash as possible.
KUBRA Cash Machine Hours
Tuesday, May 6
4:00 p.m. - 6:00 p.m.
Wednesday, May 7
11:00 a.m. - 12:30 p.m.
3:30 p.m. - 6:00 p.m.
Thursday, May 8
11:00 a.m. - 1:00 p.m.
2:30 p.m. - 3:00 p.m.
While at the booth, remember to pick up your complimentary deck of playing cards, enjoy a bag of fresh popcorn, and check out how KUBRA delivers innovative document print and mail, billing and payment, and outage map solutions that are sure bets.
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Save Your Seat! Live Demos
Register today for an exclusive look at some of our most popular solutions. Our team of experts will be hosting daily interactive product demos featuring KUBRA EZ-PAY+™, Storm Center™, and KUBRA iMail™.
As an added bonus, utility delegates who attend an in-booth demo will receive a complimentary Starbucks gift card. Capacity is limited. Review the list of available demos below and book early to save your seat.
Find the product demo that’s right for you!
Storm Center™ Outage Maps
May 6, at 1:30 p.m. | May 7, at 3:00 p.m. | May 8, at 2:00 p.m.
➡️Book Now
Storm Center provides information on outage updates, restoration progress, hurricane paths, and wildfire advisories within your service territory. Sign up for a demo and get access to a custom outage map with your company branding, service territory, mock outage data, and real-time updates on hurricanes and wildfires.
KUBRA EZ-PAY+™ On-Demand Payments
May 6, at 2:30 p.m. | May 7, at 1:00 p.m. | May 8, at 1:00 p.m.
➡️Book Now!
Discover a simplified payment experience that delivers. KUBRA EZ-PAY+ is an on-demand, secure, and scalable solution that gives billers and customers what they need today and will want tomorrow.
KUBRA iMail™ Document Print and Mail
May 6, at 3:30 p.m. | May 7, at 2:00 p.m.
➡️Book Now!
KUBRA iMail streamlines document processing, distribution, and design for accurate, secure, and efficient communication. Using cutting-edge data processing, selective messaging, and high-quality digital printing, it ensures timely and cost-effective document delivery via print, email, and fax. Its robust operational capabilities and powerful SaaS features enhance customer engagement and simplify communications.
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Mark Your Calendar!
Presentation with Pittsburgh Water
Don’t miss our presentation, Harnessing Payment Innovations: Trends, Insights, and Pittsburgh Water’s Approach, on Thursday, May 8, 2025, at 10:45 a.m.
You’ll walk away with:
- Insights into evolving payment behaviors and preferences among utility customers.
- Key current and emerging payment trends impacting the utility industry.
- Actionable strategies to optimize payment experiences and enhance customer satisfaction.
In addition, Julie A. Mechling, Director of Customer Service at Pittsburgh Water, will share insights and their approach concerning these trends, offering a real-world perspective on navigating this evolving landscape.
Speakers:
Visit the IUCX online agenda to learn more about this session.
About Us: Experience Better
As a leader in end-to-end customer experience solutions, KUBRA helps utilities engage customers with simplified billing, secure payments, proactive communications, and advanced analytics. Learn how KUBRA transforms customer journeys by addressing challenges at every touchpoint.
Explore KUBRA’s solutions ahead of IUCX and see what’s possible.
Start exploring.