The Road to Pre-Pay Leads to a Greater Customer Experience
April 13, 2022
Providing more payment options to consumers has been a growing trend over the last decade. A direct correlation between more choice and customer satisfaction has been a driving factor. Plus, as consumers pull themselves out of debt caused by the recent pandemic, the ability to choose how and when to pay utility bills has never been more of a need.
Pre-pay programs have made their way onto the radar for many utilities looking to offer their customers an alternative payment option to the typical post-pay model. Join the ranks and learn more about the road to a pre-pay program in our white paper.
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