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Making the News: Sept 15, 2008
KUBRA Releases DocWeb™ v2.2
A series of new self management applications further extends KUBRA’s dominant position in the high-volume and complex customer communications management (CCM) market place
Mississauga, ON – Sept 15, 2008 KUBRA, a leading provider of Customer Communication Management (CCM) solutions, today announced the release of version 2.2 of our enterprise client portal, DocWeb. DocWeb v2.2 will be available on Sept 15 in a general client release. The DocWeb portal is a key component to our outsourced document production, print and mail solution, KUBRABCS™

The DocWeb Portal provides networked visibility of the entire document production process, allowing web-based, real-time access, tracking and management of all critical functions associated with the document generation and distribution processes. DocWeb delivers a revolutionary value proposition for organizations that wish to control all aspects of the document composition, print, and mailing processes but still gain all the benefits of outsourcing. With v2.2 KUBRA extends our dominant position in the high volume and complex customer communications management Market place

“For organizations that want all the control and management that in-house composition software and production offers but prefer to outsource this traditional non-core process, the KUBRABCS and the DocWeb client portal offers a captivating opportunity,” said Rick Watkin President & CEO of KUBRA. “Historically you either had ultimate control with an in-house solution and all the inherent disadvantages of managing this process or you outsourced and lost virtually all control and visibility but gained cost synergies and access to new technology. The DocWeb application offers the best of both worlds for organizations that want the control and self-management of core composition activities.”

A high level summary of new features are listed below:

  • A new real-time inventory management interface with enhanced functionality on the main tool bar
  • The ability to search for individual documents within a specific mail file and view the contents of the mail piece including all consumable elements (envelopes, inserts, etc)
  • New and enhanced permission based functionality
  • A real-time job cancelation tool-set
  • A fully revamped insert campaign management application with a series of new functionality and a more intuitive interface
  • A new and enhanced fill to ounce feature which allows you to maximize the number of inserts that can be applied per mail piece based on optimization guidelines you control.

About KUBRA

KUBRA develops and markets Customer Communication Management (CCM) solutions via a portfolio of business process outsourcing, information software, and professional services. KUBRA’s integrated solutions enable companies to compose, deliver, manage and process complex, high-volume, personalized information assets for maximizing the customer relationship management potential of each and every customer contact. KUBRA has over 600 clients including some of the largest Communication, Utility, Insurance, Healthcare, Financial Services, Media and Manufacturing/Distribution organizations. KUBRA maintains facilities in Atlanta, GA, Gardena CA, Dallas TX, Nashville TN, Secaucus NJ, and Mississauga, ON.

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